Privacy Policy

1. Who We Are

Property Gulf Real Estate Brokerage L.L.C. is a real estate business operating in Dubai, United Arab Emirates, offering property marketing, property enquiry handling, investment-related assistance, and customer support through our website and related communication channels.

If you have questions about this Privacy Policy or how we handle your personal data, you may contact us using the details below:

• Company: Property Gulf Real Estate Brokerage L.L.C.
• Email: [email protected]
• Phone: +971 585 856 127
• Address: Business Bay / Sheikh Zayed Road, Dubai, United Arab Emirates

2. Information We Collect

We may collect personal information that you provide directly to us, including:

• Your full name
• Your email address
• Your phone number
• Your message or enquiry details
• Property preferences and investment interests
• Newsletter preferences and selected topics of interest
• Any information you choose to provide when contacting us by form, email, phone, or WhatsApp

We may also collect limited technical information automatically when you access the website, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Referring website or source
• Cookie and similar technology data, where applicable

3. How We Collect Your Information

We collect information when you:

• Submit a contact form
• Send a property enquiry
• Subscribe to our newsletter or updates
• Communicate with us by email, phone, WhatsApp, or social media
• Browse or interact with our website

4. Why We Use Your Information

We use your personal data for legitimate business purposes, including to:

• Respond to your enquiries and requests
• Help you find suitable properties or investment opportunities
• Arrange calls, viewings, consultations, and follow-up communications
• Send newsletters, property updates, and marketing communications where permitted
• Improve our website, content, and customer experience
• Maintain internal records and business operations
• Protect the security, integrity, and proper functioning of the website
• Comply with applicable legal, regulatory, or contractual obligations

5. Legal Basis for Processing

Where required by applicable law, we process personal data on one or more of the following bases:

• Your consent
• The performance of a contract or pre-contractual steps at your request
• Our legitimate business interests
• Compliance with legal and regulatory obligations

6. Marketing Communications

If you subscribe to our newsletter or otherwise opt in to receive updates, we may send you information about property listings, market insights, investment opportunities, Golden Visa-related content, and related services.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.

7. Sharing of Information

We do not sell your personal data. We may share your information only where reasonably necessary, including with:

• Internal staff and authorized representatives
• Service providers that support website hosting, CRM, email delivery, analytics, or communications
• Real estate developers, brokers, agents, or partners when needed to respond to your enquiry
• Professional advisers, auditors, or legal consultants
• Government authorities, regulators, or law enforcement where required by law

Any such sharing will be limited to what is reasonably necessary for the intended purpose.

8. International Data Transfers

Because website and communication services may involve providers located in different countries, your personal data may be processed or stored outside your country of residence. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to enquiries, maintain records, provide services, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and enhance user experience.

You can control cookies through your browser settings. Disabling certain cookies may affect the performance or functionality of some parts of the website.

Note: If you use analytics, advertising pixels, consent banners, or third-party tracking tools, you should add a dedicated Cookie Policy or expand this section with the exact tools used.

11. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights

Depending on the laws applicable to you, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your data, where applicable

To exercise any of these rights, please contact us using the details provided in this Policy.

13. Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media, WhatsApp, map services, review platforms, and external resources. We are not responsible for the privacy practices, content, or policies of third-party services. We encourage you to review their policies separately.

14. Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children without appropriate legal basis or consent. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised "Last updated" date.

16. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact:

• Property Gulf Real Estate Brokerage L.L.C.
• Email: [email protected]
• Phone: +971 585 856 127
• Address: Business Bay / Sheikh Zayed Road, Dubai, United Arab Emirates